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DTF print formats, by the metre, A3, A4
Header image, sublimation printing, printer

General Terms and Conditions (GTC)

of Printsyndikat GmbH (DTF-King.de) for B2B printing services

A. Scope and incorporation of the GTC

  1. These General Terms and Conditions (GTC) apply to all contracts, deliveries and services of Printsyndikat GmbH (hereinafter ‘Printsyndikat GmbH’ or ‘we’) towards entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB). Consumers within the meaning of Section 13 BGB are excluded from concluding contracts. Our offers are aimed exclusively at companies, freelancers, public authorities or institutions acting in the exercise of their commercial or independent professional activity when concluding the contract.
  2. Deviating or supplementary terms and conditions of the customer only become part of the contract if we have expressly agreed to their validity in writing.
  3. These terms also apply to all future business relationships without the need for renewed express incorporation.

B. Scope of services, offer and conclusion of contract

  1. We exclusively produce print transfers, in particular DTF and UV prints, on behalf of other companies. The products we supply are transfer films or prints for further processing by the customer, or by third parties commissioned by the customer, on their own responsibility. We do not supply finished garments and do not carry out any finishing, making-up or application of the prints to textiles or other materials.
  2. The presentation of products, service descriptions and information on the website or in other information media does not constitute a binding offer. A contract is only concluded upon our written or electronic confirmation or upon execution of the delivery.
  3. Side agreements and amendments require our express written confirmation to be effective.
  4. Communication and order processing are generally carried out electronically. The customer shall ensure that the contact details they provide are correct and that emails can be received.

C. Print files, file check and customer responsibility

  1. The customer is obliged to provide all print files required for production in the format and scope specified by us, in flawless quality and in good time. The customer alone is responsible for ensuring that the files provided are free of errors in terms of content, design, completeness and technical aspects.
  2. We only carry out a superficial or formal check of the files (e.g. file format, readability). No further check, in particular of content or technical aspects, takes place. The customer is fully liable for errors, defects or damage resulting from unsuitable, incomplete or faulty files.
  3. The customer is also responsible for the legal admissibility of the content supplied, in particular with regard to copyrights, trademark rights and personality rights of third parties. In the event of claims by third parties, the customer shall fully indemnify Printsyndikat GmbH against all claims and all resulting costs and damages.

D. Prices, terms of payment and default

  1. All prices stated are net prices plus statutory VAT and any shipping and packaging costs. Changes and errors excepted.
  2. Delivery is generally made against prepayment or in accordance with a separate written agreement. We reserve the right to exclude individual payment methods.
  3. In the event of late payment, we are entitled to charge default interest at the statutory rate as well as dunning costs and to declare all outstanding claims due immediately.
  4. Set-off is only possible with undisputed or legally established counterclaims.

E. Delivery, shipping and transfer of risk

  1. Delivery dates and periods are only binding if they have been expressly confirmed in writing. All other information is non-binding.
  2. Delivery is ex works at the risk and expense of the customer. The risk passes to the customer at the latest upon handover to the shipping company; this also applies to partial deliveries.
  3. We are entitled to make partial deliveries to a reasonable extent.

F. Special features of the DTF printing services

  1. The products we supply are exclusively print transfers for further processing by the client or by third parties commissioned by the client.
  2. The customer alone is responsible for proper further processing, in particular the application or pressing of the transfers onto textiles or other materials. This includes in particular the selection and testing of the material to be printed, compliance with temperature, time and pressure parameters and the proper use of the necessary equipment.
  3. We accept no liability for damage, defects or complaints arising from improper or faulty further processing. Claims for damages due to improper application or processing of the transfers supplied are excluded unless there is intent or gross negligence on our part.
  4. We have no contact with the client’s end customers and accept no liability for defects, damage or complaints in the relationship between the customer and the end customer.

G. Retention of title

  1. The goods delivered remain our property until all claims arising from the business relationship have been paid in full. The customer is entitled to resell the goods in the ordinary course of business. The customer hereby assigns to us all claims arising from this in the amount of the invoice value.
  2. The customer is not permitted to pledge the goods subject to retention of title or to transfer them by way of security.

H. Production-related deviations and tolerances

  1. Due to production and materials, slight deviations may occur, in particular in shade, colour intensity, opacity, gloss, material or workmanship. Such technically unavoidable differences between different production batches, reproductions or individual orders do not constitute a defect and do not entitle the customer to complain about or return the goods.
  2. The technical standards of the respective printing processes and transfers, the state of the art customary in the industry and the individual specifications and information on our website are decisive.

I. Force majeure and reservation of self-supply

  1. In the event of force majeure (e.g. war, natural disasters, pandemics, official measures, strikes, power failures, lockouts or comparable circumstances for which we are not responsible), we are released from our performance obligations for the duration and to the extent of the impediment. During the impediment, there are no claims to grace periods, damages or withdrawal.
  2. If the impediment lasts more than one month beyond the originally agreed delivery date, the customer is entitled to withdraw from the contract. Any consideration already provided will be refunded without delay.
  3. If, despite a properly concluded covering transaction, we are not supplied by our own suppliers, or not supplied on time, through no fault of our own, we are entitled to withdraw from the contract. The customer will be informed without delay; payments made will be refunded.

J. Liability for defects and complaints

  1. We warrant that the transfers supplied are of the contractually agreed quality at the time of transfer of risk. Technically or materially unavoidable deviations in colour, material or format do not entitle the customer to complain or object.
  2. Obvious defects must be reported by the customer in writing without delay, at the latest within five working days of delivery. If no notification is made, the goods are deemed to have been approved and free of obvious defects.
  3. In the case of justified complaints about defects, we shall, at our discretion, provide rectification or replacement delivery. Further claims, in particular for damages for consequential loss, are excluded except in cases of intent, gross negligence or breach of material contractual obligations. In this respect, liability is limited to the damage typically foreseeable at the time the contract was concluded.
  4. Liability for defects ends no later than twelve months after the transfer of risk, unless a longer period is mandatory by law or there is intent or gross negligence.

K. Limitation of liability

  1. Our liability for slightly negligent breaches of duty is excluded unless material contractual obligations (cardinal obligations), injury to life, body or health or mandatory statutory liability are affected. In the event of a breach of material contractual obligations, liability is limited to the typically foreseeable damage.
  2. We are only liable for damage caused by our vicarious agents if they acted intentionally or with gross negligence and material contractual obligations are affected.
  3. Liability for data loss, faulty print files or other consequential damage is excluded unless there is gross negligence on our part.

L. Special customer obligations and extended liability

  1. The customer is fully liable to us for all damage and costs arising from the transmission of inadmissible or faulty files or unlawful content.
  2. If Printsyndikat GmbH is held liable by third parties for an infringement based on the files or content supplied by the customer, the customer shall indemnify us without restriction and bear all resulting costs, in particular the costs of legal defence.

M. Limitation period

  1. The limitation period for claims for defects is twelve months from the transfer of risk, unless longer periods are mandatory by law or there is intent or gross negligence. A limitation period of twelve months also applies to other claims against us, insofar as permitted by law.

N. Retention and assignment

  1. The customer’s rights of retention and to refuse performance are only permissible if the underlying counterclaim is undisputed or has been legally established.
  2. The assignment by the customer of claims arising from the contractual relationship, in particular of rights relating to defects, is excluded unless this is contrary to mandatory statutory provisions.

O. Final provisions, place of jurisdiction, applicable law

  1. The law of the Federal Republic of Germany applies exclusively, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).
  2. The place of performance and exclusive place of jurisdiction is, insofar as legally permissible, the registered office of Printsyndikat GmbH.
  3. Should individual clauses of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected. In such a case, the parties undertake to agree on a provision that comes closest to the economic purpose of the invalid provision.

P. Note on current terms

The GTC published on www.dtf-king.de in their currently valid version always apply. These can be provided as a PDF on request.

Legal notice:

Printsyndikat GmbH, DTF-King.de

Gewerbering 29, 41372 Niederkrüchten

Commercial register Mönchengladbach HRB 22992

Last updated: December 2025

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